Senior Service Engineer

Senior Service Engineer

ABB Limited
5-8 years
Not Specified

Job Description

Senior Service Engineer
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Executing medium to high complex service work according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for Electrification division at Vietnam location. Reporting to Service Manager Your responsibilities

  • Performing medium to high complex Service tasks like installation , commissioning, maintenance, upgrades and retrofits, repair independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.).
  • Ensuring customer satisfaction by executing Service work according to customer order and expectation.
  • Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepares standard lists for ease of work.
  • Preparing all documents and reports to be signed by the customer representative and report work done in a timely manner and follows up when needed. Create standards or job durations.
  • Proactively identifies potential equipment failures and proactive corrective actions. Troubleshoots complex equipment failure and makes recommendations to avoid repeating the problem in the future.
  • Proactively identifies suggestions for product, quality and customer service improvement and discusses them with management for changes.
Your background

  • Degree / Diploma in Engineering related disciplines
  • Minimum 5+ years experience in Automation & Controls Systems
  • Good understanding of HMI, DCS, Scada, PLC, IT, OT, P&ID, Safety & automation systems
  • Preferable knowledge in ABB Automation Systems (800xA / Symphony S+)
  • Experience in Maintenance / Testing & commissioning / FAT / SAT in Automation System
  • Preferable working experience in Oil, Gas & Chemical plant/ Offshore/ Power & Water Industries
  • Position is based in Vietnam but require travelling & work outside of Vietnam like Asian Region, Offshore & etc.
More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated. #LI-Hybrid

About ABB Limited

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