Senior Project Management - Seller Experience, Shopee

0-2 years
16 days ago
Job Description

Job Description:

Project Planning and Execution:

  • Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource allocation.
  • Coordinate and facilitate project kickoff meetings, ensuring clear communication of project goals, roles, and responsibilities.
  • Monitor project progress, proactively identify and address potential roadblocks, and implement corrective measures as necessary.
  • Collaborate with the Business Intelligence (BI) team to execute data analysis, extracting meaningful insights to inform business decision-making.
  • Document project-related information appropriately, including progress, milestones, lessons learned, best practices, and recommendations for future projects.

Unblock Potential Products/ New Category Opportunities:

  • Identify opportunities for listing policy improvement by conducting a comprehensive analysis of impacted listings, and identifying the root causes for the listing performance.
  • Identify new category opportunities by closely collaborating with Commercial-side teams and monitoring market trends to improve the platform's assortment and maximize commercial potential while complying with industry/government regulations.
  • Collaborate with functional teams to unblock obstacles and drive the successful execution of new category launch/policy improvement, ensuring alignment with business goals and user experience.

Evaluate and Enhance Efficiency:

  • Collaborate with internal stakeholders to assess the effectiveness and efficiency of existing processes and policies related to the overall platform's listing quality control.
  • Identify areas for improvement and develop strategies to optimize workflows, streamline processes, and enhance overall seller/user experience.
  • Serve as a subject matter expert on seller listing behavior, providing valuable insights for seller communication design, UI/UX, recovery strategies, and continuous improvement initiatives.

Requirements:

  • Experience working in a fast-paced environment.
  • Proven experience in project management, process optimization, and stakeholder management.
  • Strong communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
  • Strong analytical skills with the ability to interpret user data and derive actionable insights.
  • Proactive mindset with a focus on tracking project progress, monitoring KPIs, and ensuring adherence to timelines.
  • Ability to work collaboratively in a cross-functional environment, fostering positive relationships and influencing key stakeholders.

About
Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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