Seller Experience_Senior Product Development Associate

Seller Experience_Senior Product Development Associate

Not Specified
Not Specified

Job Description

Job Description:
  • Coordinate with Regional teams/Internal team to release new features, including User Acceptance testing, translate contents to Vietnamese, feature announcement
  • Coordinate with Regional/ Local Operation teams & other internal teams to identify operations problems to provide new features and feature improvements
  • Keep engagement with sellers to get more knowledge about seller operation and their demand, feasibility assessment and propose feature requirement form
  • Support technical issues arising from seller facing internal team, perform first-layer troubleshooting, and conduct research to identify possible root causes of the reported issues
  • Assist team leader in other tasks assigned.

  • Experience or strong knowledge of product development is a plus
  • Good mindset about system logic, balancing between product side and user side
  • Strong problem-solving skills ability to draw insights from seller pain points, research and design practical and scalable solutions
  • Good team player with a positive attitude and a strong sense of integrity and responsibility
  • Strong curiosity to understand the whys and hows and to develop the so-what that will shape policies, initiatives and features
  • Good mindset about UI/UX design is a plus
  • Good command of English.

Job Details

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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