01. New business acquisition
02. 10 sales calls per week
03. Generate and maintain a portfolio of trading + prospective customers (targets to define upon start)
04. Maintain an active opportunity pipeline to meet and exceed targets and ensure it is entered on ISELL
05. Ensure accurate and timely entries and maintenance of high quality information on the CRM
06. Have a clear understanding and knowledge of DHL products and services
07. Be aware of market developments and competition
08. Make competitive proposals to customer and convert in favor of DHL. Wins, retains and develops medium-d Business Customers (GP of EUR10K-150K) p.a.
09. Builds rapport and trust with customers by being informed about customer's business and the market. Assesses the type and of customer needs
10. Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
11. Uses networks within the various Sales channels within DP DHL to collaborate on customers marketing strategies and offers a full supply chain of services to service customer needs.