Sales Manager

Sales Manager

2-5 years
Not Specified

Job Description

Job Description
Main Complexity/Critical issues in the Job

. Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
. Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed.

Primary Responsibilities

. Achieve daily targeted number of sales calls with effectiveness.
. Develop business leads for the Hotel on a weekly basis.
. Prepare monthly list of accounts to penetrate for the following month.
. Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
. Prepare monthly action plan for main market segment.
. Perform monthly review account profile on room nights production and average rate.
. Monitor competitors rate strategy, account penetration and marketing activities to maintain a competitive edge.
. Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts.
. Update management on VIP arrivals, meet and greet accordingly.
. Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue .
. Conduct negotiations to achieve the best profit and rates for the Hotel.
. Attend hotel clients and local community business events to network and maintain high visibility.
- Update Director of Sales & Marketing on market trends and business leads.

Work Experience

Knowledge and Experience
. Diploma in Tourism / Hospitality Management
- Minimum of 2 years of experience in a similar capacity with proven track records .
. Excellent reading, writing and oral proficiency in English language
. Proficient in MS Excel, Word, & PowerPoint
. Strong leadership, interpersonal and training skills.
. Good communication and customer contact skills .
. Service oriented with an eye for details.
. Ability to work well in stressful & high-pressure situations.
. A team player & builder.
. A motivator & self-starter.
. Well-presented and professionally groomed at all times


- Attractive remuneration package, 13th month salary & Variable bonus based on performance appraisal.
- 02 month probation with full salary and service charge.
- Seniority allowance applied after 3 years employment.
- Relocation allowance & monthly telephone allowance.
- 05 working days & 02 day-off per week.
- Social Insurance
- Special Healthcare & Accident Insurance.
- Global Bienvenue card (Accorhotels discount card for employees).
- Free-of-charge visit to all SunWorld cable cars and parks applied for both employee and family members.
- Annual vacation, Annual health check, other benefits according to hotel policy..
- Career path in the most respected and prestigious hotel companies in the world.

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

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