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Job Description

Job Description

. Keep himself /herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
. Promotes the hotel as often as possible through entertaining, conduction, site inspections, and presentation etc., of the hotel.
. Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
. Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
. Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary
. Receives in the hotel any important guests whom he/ she has approached.

Work Experience

. Certificate or Degree in Business Administration school or Hotel Management school.
. Previous and proven experience in similar job scope.
. Good understanding of the market trend in terms of hotel business
. Proven record of guest-oriented operational experience at the hospitality industry
. Understanding hospitality market including customer segmentation, distribution system.
. Excellence in presentation, prospecting, negotiation and interpersonal skill.
. Languages: fluent in Vietnamese and English language (both spoken and written).


. Professional working environment
. Attractive benefits that will be discuss directly during the interview

Job Details

Employment Types:

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

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