Room Attendant

Job Description

Job Description

. Attend daily briefings and takes on daily assigned tasks

. Understand the difference in guest levels (VIPs) and Room Categories

. Clean and maintain areas of responsibility according to standards and procedures

. Replenish guest supplies and ensure that guests requests are promptly attended to

. Report damage or malfunction in hotel rooms/areas to Supervisor

. Maintain equipment in a proper state of cleanliness

. Maintain a section room report as well as a daily productivity report

. Reports lost and found articles to the housekeeping office immediately

. Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

. Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

. Record room status in allocated section accurately

. Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Work Experience

. High school education
. Good oral proficiency in both Vietnamese & English language
. No experience is required, training will be provided


- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Job Source:

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

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