Room Attendant

Not Specified
Job Description

Job Description

Attend daily briefings and takes on daily assigned tasks

Understand the difference in guest levels (VIPs) and Room Categories

Clean and maintain areas of responsibility according to standards and procedures

Replenish guest supplies and ensure that guests requests are promptly attended to

Report damage or malfunction in hotel rooms/areas to Supervisor

Maintain equipment in a proper state of cleanliness

Maintain a section room report as well as a daily productivity report

Reports lost and found articles to the housekeeping office immediately

Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner

Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

Record room status in allocated section accurately

Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Work Experience

High school education
Good oral proficiency in both Vietnamese & English language
No experience is required, training will be provided


- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

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