Revenue & Reservation Manager (Duplicate)

Revenue & Reservation Manager (Duplicate)

Accor
Not Specified
Not Specified

Job Description


Job Description
  • Oversee and manage the Reservations Department
  • Ensure processes of confirming guest reservations made by/ for clients over phone, personally, internet or e-mail are operating at the highest efficiency
  • Check that all operational procedures (invoicing of cancellations etc.), related to other departments are carried out within the deadlines to ensure optimal customer service
  • Ensure an excellent quality of service is provided to the customers within the procedure time-frame
  • Provide a support service for the daily delivery of ALL Loyalty-program and Welcome -program


Work Experience
  • Guest focused personality is essential experience is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities
  • Fluency in English additional languages are a plus


Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.


About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

Job Source : careers.accor.com

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