Recovery Executive

Recovery Executive

Ninja Logistics sdn bhd
Not Specified
Not Specified

Job Description

V tr Nhn vin x l n hng li, bn s:
    • H tr, x l cc yu cu & khiu ni n hng t khch hng v i tc theo cam kt v thi gian, cht lng, ch tiu.
    • Xc nh s c, nguyn nhn, khi phc tnh trng n hng li, a ra hng x l v bin php khc phc trc khi kt thc mt yu cu/ khiu ni.
    • Ghi nhn cc kin phn hi t khch hng, cc thng tin khi x l yu cu & khiu ni phn tch, nh gi, bo co v xut nhm ci thin cht lng dch v theo nh k (hng ngy, tun, thng v nm).

Yu cu:
    • X l tnh hung bnh tnh, kp thi, hiu qu theo quy nh, quy trnh, hng dn ca qun l trc tip v cng ty.
    • m bo t yu cu trn cc ch tiu nh gi v cht lng cng vic tng tiu ch (c ban hnh v cp nht ti tng thi im).
    • Lm vic i nhm, tng tc hiu qu vi ni b & khch hng.
    • Sn sng cho s thay i tu theo tnh cht cng vic v tnh hnh kinh doanh, sn sng nhn phn cng v nhim v mi t Qun l trc tip.

    • Yu cu khc:
    • C kinh nghim x l tnh hung v n hng.
    • K nng tng hp, bo co v phn tch thng tin, vn .
    • Ra quyt nh trong cng vic
    • Thi tch cc, thn thin
    • Chu c p lc trong cng vic.
    • Thng tho Microsoft Word, Excel, Power point.
    • Thi gian lm vic: 8h-17h hoc 10h - 18h.

*a im lm vic:Qun Tn Bnh, TP H Ch Minh
*Thi gian lm vic:chn gia 2 ca, 8:00 - 17:00 hoc 10:00 - 18:00
*Mc lng: 8,000,000 VND - 10,000,000 VND

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Job Details

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

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