Property Manager - Residential

Property Manager - Residential

Keppel Infrastructure Trust
8-11 years
Not Specified

Job Description


JOB DESCRIPTION

Keppel Land is the property arm of Keppel Corporation, a multi-business company providing solutions for sustainable urbanization.
As a multi-faceted property company, Keppel Land provides innovative real estate solutions with its sterling portfolio of award-winning residential developments, investment-grade commercial properties and integrated townships.
Keppel Land is geographically diversified in Asia, with Singapore, China and Vietnam as its key markets, while it continues to scale up in other markets such as Indonesia and India. In Vietnam, Keppel Land is a pioneer and one of the largest foreign real estate investors with a quality portfolio mainly in Ho Chi Minh City, including Grade A offices, residential properties, retail malls, integrated townships and award-winning serviced apartments.
We are currently looking for suitably qualified candidate to fill up the following position of Property Manager - Residential
AIM OF THE JOB:
Ensuring the efficient and effective maintenance and management of properties owned and managed by the company, including Customer Focus Unit functions.
KEY AREAS OF RESPONSIBILITY:
  • Oversee the performance standards, specifications etc. for placing, renewing contracts, check and analyze tender quotations and ensure contractors comply with costs and quality standards
  • Oversee the operation of the Customer Focus Unit
  • Lead the customer focus unit to provide personalized customer service and follow up on customers needs and feedback
  • Provide internal quality control checks on property before handling over and ensuring satisfactory defect rectification
  • Prepare and submit reports as required
  • Organize events or programmes to foster better relationship between developer and customers
  • Groom the CFU team to deliver the highest levels of Customer Service
  • Actively monitor the MA (Managing Agent) to ensure they deliver and exceed the expectations of our customers in terms of service and product quality in relation to common property matters.
  • Attend meetings, eg, BOC meetings.
  • Ensuring contractors and service providers carry out safety checks and conduct Risk assessments as appropriate
  • Other duties/responsibilities that may be assigned by the Head of Property Management from time to time.
JOB REQUIREMENTS

Bachelor of Science in Estate Management or equivalent
Min 8 years of relevant experience with 3 years proven track record in a similar capacity
Knowledge of building maintenance and management, and be conversant with market practices and standards
Strong leadership, and interpersonal and communication skills
Knowledge of Property Law (Vietnam) and relevant regulations
Meticulous and high attention to detail
Strong English language, Public Relations and Customer Relations skills
Strong organizational skills
Can work independently
Strong budgeting experience with a focus on development start up budgets and operational budgets for residential developments
Good interpersonal and communication skillsBUSINESS UNIT
Keppel Land Limited

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Keppel is a multi-business company with a global footprint in more than 20 countries, providing robust solutions for sustainable urbanisation, focusing on four key areas comprising energy & environment, urban development, connectivity and asset management. With sustainability at the core of our strategy, Keppel harnesses the strengths and expertise of our business units to develop, operate and maintain real assets, which provide diverse solutions that are good for the planet, for people and for the Company. Keppel actively seeks out bright and dynamic individuals to join our talent pool. We offer our employees opportunities to grow and shape their careers, across the geographies in which we operate. Be part of our Keppel family today.

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