New clients acquisition:
. Acquire new clients to offer Priority products & services like Bancassurance/ Deposit/ Savings account.....
. Build on existing relationships to grow/ develop customer portfolio.
. Cultivates customer pipeline.
. Successful and consistent conversion of leads to sales.
. Generate potential new leads for other parts of bank e.g. Private Bank.
. Upgrade potential customers to Priority and Private Banking.
. Ensure accurate process transaction documentation.
. Refer to product specialists to sell more complex products based on identified needs.
Management of Customer Service Delivery:
. Providing remote service at good quality and service standards as set out by Team Manager
. Attend regular training / retraining in order to provide competent service excellence to new and potential customer
. Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs.
. 3+ years of relevant experience
. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations
. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills
. Team player with initiative and assertiveness
. Excellent interpersonal and communication skills
PERSOLKELLY is a joint venture established in 2016 between PERSOL HOLDINGS (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.