- Strong global presence with local adaptation
- Collaborate with a team of dedicated professionals in a dynamic environment
About Our Client
My client is one of the world&aposs leading logistics companies, renowned for its fast and reliable delivery services across numerous countries. They are a trusted partner for businesses and individuals seeking speed, security, and global coverage in shipping.
Job Description
Leadership & Team Management:
- Lead, mentor, and motivate the OTC team to achieve high performance and operational efficiency.
- Identify training needs, foster career development, and drive a culture of service excellence.
- Develop and monitor KPIs for the team, ensuring alignment with business objectives.
Operational Excellence:
- Oversee the timely and accurate issuance of invoices and ensure complete revenue capture.
- Manage debt collection and credit control, maintaining DSO within global/regional standards.
- Ensure effective query resolution and handle customer calls with accuracy and efficiency.
- Safeguard compliance with global finance policies and processes, substantiating any deviations.
Customer Relationship Management:
- Build and maintain strong relationships with customers through regular engagement and visits.
- Address customer queries promptly and professionally, ensuring high satisfaction levels.
Strategic Contribution:
- Collaborate with regional offices to roll out global and regional programs.
- Contribute to process improvements that enhance efficiency, cost-consciousness, and flexibility.
The Successful Applicant
- Minimum of 10 years of experience in Finance, with at least 3 years in a managerial role, preferably in the logistics/transportation industry or MNCs.
- Proven expertise in order to cash, including billing, credit control, debt collection, and query management.
- Bachelor&aposs degree in Accounting, Finance, or a related field.
- Professional certification such as CPA or equivalent is preferred.
What&aposs on Offer
- Comprehensive benefits package.
- Strong career development support and abundant opportunities in a global environment.
- A coaching and feedback-driven culture to accelerate short-term and long-term growth.
- Collaborative workplace with extensive training courses and engaging well-being programs.
Contact: Sophie Huynh
Quote job ref: JN-012025-6638821
