You will be responsible for analyzing warehouse operation data to optimize performance and cost, while supporting the management of improvement projects.
- Operation Data Analysis:
- Collect, process, and analyze warehouse operation, cost per item, ...ation data (inbound, outbound, picking, packing, inventory, returns,...) to evaluate performance and optimize OPEX costs.
- Develop and maintain reports and dashboards to track key operational indicators (KPIs) such as: productivity, SLA, lead time, error rate, utilization, cost per orde
- Participate in root cause analysis for operational issues (SLA delays, cost increase, error increase, bottleneck in process,...) and propose improvement solutions.
- Project & Process Management Support:
- Support planning and management of warehouse operation optimization projects (warehouse layout improvement, goods flow, personnel/shift optimization, reduction of packaging/internal transportation costs).
- Coordinate with relevant departments (Warehouse Operations, Planning, Transport, Quality, Product/Tech) to implement initiatives, monitor, and measure effectiveness.
- Participate in designing, standardizing, and updating SOPs related to warehouse activities and cost control.
- Perform ad-hoc analyses as required by management.
JOB REQUIREMENTS
Skills & Expertise
- Data Analysis:
- Good data processing and analysis skills.
- Proficient in Excel/Google Sheets (pivot, lookup, advanced formulas, basic charts).
- Knowledge of Python programming language (used for large data processing, task automation, pattern/trend analysis)
- Project Management: Basic project management skills (planning, follow-up timeline, status aggregation, meeting material preparation).
- Advantage: Basic understanding/experience with improvement methodologies such as Lean, Kaizen, 5S, Six Sigma.
- Teamwork: Good teamwork skills, ability to coordinate with multiple departments (office and warehouse).
Competencies & Qualities
- Logical thinking, good data analysis, enjoy working with data & real operations.
- Careful, meticulous, with a spirit of ownership and responsibility for data/reports.
- Good communication skills, knows how to work with office team and the operation team at the warehouse.
- Ready to learn, flexible, able to work in a fast-paced environment with high volume pressure in e-commerce.
