Linehaul Operations Support Lead - SPX Express, Operations

2-4 years
3 months ago
Job Description

Job Description:

  • Key role to collaborate with both internal and external teams
  • Able to lead small to medium projects in the matter of general topics
  • Able to cascade strategic messages to Operation team
  • Able to develop/input initiatives to improve Operation
  • Perform analyses for daily monitoring and ad-hoc project
  • Monitor Daily/Weekly/Monthly KPI performance & contribute to solution
  • Monitor implementation of SOPs ensuring compliance & consistency and continuous improvement of SOPs
  • Participate in BAU/spike planning and executing
  • Optimize Operation Performance in the matter of SLA and Cost


  • University or College graduate
  • Experienced in the industry: min 2 years
  • Analytical mindset: Intermediate
  • Problem-solving: Intermediate
  • Tasking management: Intermediate
  • Collaboration: Intermediate
  • Excel/Reporting & Analytical tools: Good
  • Good English proficiency
  • Experienced in SOP Design/Optimization
  • Working as management consultant is a big plus

Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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