Lead Social Key Account Management

1-3 years
3 months ago
Job Description

Job Description:

  • Responsible for supervising and leading a team of Social Key Account Managers (SKAMs), comprising approximately 4-5 members.
  • Drive performance of all SKAMs within responsibility on various aspects including: commercial performance, seller relationship, social media engagement, internal tools and systems and special projects etc.
  • Provide guidance to team members to ensure continuous growth in productivity, motivation, learning and process improvement
  • Gather key insights from all Social Key Account Managers in order to develop recommendations and strategies for future improvement, internal campaigns, and team campaign - Develop a close relationship with team members as well as boost/maintain team morale.


  • Bachelor or Master Degree in Business or related fields3-4 years experience in Business Development and Key account management would be advantage
  • Result oriented, self-driven, and strong negotiation skills
  • Prior experiences in social media related role would be a plus
  • Ability to adapt and thrive in fast-pace dynamic environment
  • Logical thinking and strong problem solving skills
  • Good communication
  • People management skills and have experience taking care of a team
  • Energetic to achieve KPIs

Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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