Lead, Health Performance Management

Lead, Health Performance Management

AIA Group
Ho Chi Minh Vietnam
Not Specified
Not Specified

Job Description


Bring your career aspirations to life with AIA!• Be in charge of health project performance KPI and analytics, recommendation for action
• Implement significant improvements across the customer health journey
• Distribution channel engagement for Health projects implementation
Be in charge of health project performance KPI and analytics, recommendation for action (50%)
  • KPI monitoring, analytics of all health projects to provide recommendation for business including KPI set up, reports, dashboard set up for each health projects, member engagement monitoring
  • Perform necessary analyses to make recommendations on servicing, partnership, product offering, marketing & customer experience, etc
  • Initiate campaigns, actions, activities to increase the membership, improve member engagement in each health projects. Propose, get approval and implement all campaigns, actions, activities with related stakeholders

To implement significant improvements across the customer health journey. (30%)
  • Be in charge of project operation integration with Life operation including IT systems. Proactively propose the system solutions including system initiative or enhancement with related IT or Ops stakeholders to get systems ready for health projects

Distribution channel engagement for Health projects (20%)
  • Responsible for Distribution engagement including project training design, communication plan and activities to ensure the success of project launch and implementation of project, including post launch management.
  • Provide guest speakers to support distribution if any

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Details

About AIA Group

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.Our Promise to help people live Healthier, Longer, Better Lives.

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