Korean Sales Manager

3-5 years
3 months ago
Job Description

Manage sales activities and events in line with the annual sales and marketing plan and achieve/exceed your hotel's budget and sales strategy.

YOUR DAY-TO-DAY:

Our People

  • Embraces the IHG Ways of Sales
  • Builds and develops professional profile within the local marketplace and industry through attendance at various events and local marketplace
  • Works with superior on manpower planning and management needs

Guest Experience

  • Focus on the needs and service of our Korean guests, including coordinating with Front Office and Housekeeping for any special requirements in advance.
  • Inspect any Korean VIP rooms before arrival and greet the guests personally, providing in-room check-in.
  • Handle any issues or requests as required, communicating with the guest and Travel Agency/Company office as necessary
  • Develops and maintains contact with business generators, meeting, and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
  • Conduct client interviews
  • Entertain clients
  • Plan and conduct familiarization tours and site inspections

Responsible Business

  • Ensures to highlight and communicate the hotel's Fire Life and Safety standards in all Requests for Proposal RFPs and business tenders
  • Be consistent in our external message to clients our aim to reduce the impact of our environment regardless of the business value

Financial Returns

  • Monitors competitor's activities and assists in marketing intelligence
  • Refers sales leads to appropriate personnel within the InterContinental Hotels Group
  • Sells to new, existing, and prospective customers considering goals outlined in the sales strategy, negotiating an optimum rate for the benefit of the business
  • Services existing business through management of account bases
  • Sell all facets of the hotel
  • Manage the corporate head office and the preferred hotel history for that company
  • Develop and maintain a regular pattern of sales calls, meeting with principals of the target market
  • Provides direction on, and conducts market research and analysis
  • Travel when required to promote the hotel and develop potential business
  • Maintain regular contact with the IHG hotels in your region and the regional reservation office
  • Monitors existing business and inputs into sales strategy meetings to maximize business
  • Grows existing business and establishes and pursues leads which will develop business
  • Interfaces with operations on a timely basis
  • Assesses sales and marketing data
  • Assists with the preparation of new products and services
  • Assists in the evaluation of sales and marketing activities
  • Analyses sales mix and likely impact on hotel goals
  • Implement direction from Director of Sales and Marketing and Regional Managers
  • Liaison with advertising agency
  • Stock control of collateral

Required Skills

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the Company.
  • Problem-solving, reasoning, motivating, organizational, and training abilities.
  • Proficient in the use of Microsoft Office
  • Good writing skills

Qualifications

  • Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

Experience

  • 3 years of relevant experience or an equivalent combination of education and work-related experience.

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