Building and maintaining relationships with clients and key personnel within customer companies;
Acquiring a thorough understanding of key customer needs and requirements;
Attending meetings with clients to build relationships with existing accounts.
Performance Monitoring (60%)
Working closely with Key Account Management Manager/Head of KAM, Sales team and internal core operation;
Daily regular reporting and analyses of assigned client(s)s performance metrics;
TTo monitor weekly/monthly performance against set targets, and work with direct KAM in order to have immediate actions are taken in case of deviations (incl. timely/accurate reporting);
Manage clients KPIs & SOPs - Develop monitoring tools to identify problems and implement reporting processes to meet client expectations;
Coordinate and manage the implementation of new projects.
Key Requirements
2 year of experience in related field
Bachelor's Degree in related field
Data analysis and critical thinking skills;
Excellent verbal and written communications skills;
Good working knowledge of Microsoft Office Applications;
Hardworking with a strong work ethic.
Strong proficiency in written and spoken Chinese and English (HSK 4 above)
Participate in internal training courses: online/offline
Opportunities to promote to higher positions: Senior, Team Leader, Manager, etc.
Work Environment & Colleagues
Senior leaders are open-minded, respectful, and ready to facilitate personal grow
Young and dynamic working environment
The scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities throughout the country.
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