Japanese Communicator (N1/N2)
Hitachi Lifts and ElevatorsJob Description
The Company:
Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.
The Roles:
Japanese business operation specialist (Japanese Communicator) who is responsible for providing Business operation support service to Japanese companies. The position involves daily communication with Japanese client to handle various kinds of service requests such as Call center service (Query handling), Operation service (data registration/system integration), Troubleshooting (data investigation, error handling), etc.
Responsibilities:
. Be responsible for daily communication with Japanese client (email, chat, conference, etc.)
. Be responsible for handling service requests of the assigned service following the agreed SLA (Service Level Agreement)
Qualifications:
. Japanese level: N1 or equivalent (especially writing and reading skills).
. English level: TOEIC 700+ or equivalent (writing and reading skills).
. Good understanding of Japanese's working culture, Japanese's business manner
. Effective using of MS office (Excel)
. Ability to collaborate and work in a cross-functional/multi-national team environment.
. Self-motivated and eager to learn
. Good at logical thinking and analysis.
. High responsibility and teamwork spirit.
. Have knowledge Workday HCM system is a plus
. Knowledge on Human Capital Management or Business Process Outsourcing
. Ability to work directly to client for analyze and collect requirements
Location: Ho Chi Minh, Vietnam.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Details
Employment Types:
Industry:
Function:
Roles:
Hitachi Lift India Pvt.Ltd. was established in 2008 as a 100% subsidiary service base company of Hitachi. The company handles installation and maintenance of Hitachi’s vertical transportation system such as elevators and escalators and moving sidewalks in India.
Hitachi has one of the highest market shares in Japan, and is expanding the sphere of its activities to many countries where its products are involved in transporting millions of people daily. High quality and reliability is the secret of its products being admired globally. This is backed up by innovative product technologies allowing Hitachi to respond to the growing need for highly efficient vertical transportation solutions.
Hitachi Lift India continues to inspire the next vertical transportation system with Hitachi’s global premium technology for the Indian’s society and your projects.
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