Ensures that the Hotel's computer system both hardware and software is fully accounted for, properly maintained and reliable
Ensures that procedures are in place that in the event any any problem encountered in software and hardware that they are addressed immediately
Ensures the physical and logical security of IT system
Defines and keeps update written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.
Be ready and responsible when assigned to perform any other duties as designated by management
Attends to any problems encountered in software and hardware by all departments and to keep a register of such incidents and the manner in which they have been solved
Performs routine system setups as may be required by software and or programs such as regular update of antivirus programs
Strictly performs daily, monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup tapes
Assists any departments of the hotel in formulating their IT material requirments and provide adequate solutions to their needs
Provides regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly follows by all employees of the hotel
Performs regular computer audits searching for anauthorized programs, improper setup or loopholes in the security setup
Demonstrate an interest in and an understanding of issues relevant to your IT department and hotel
Demonstrate ability to interact with customer, employees and third parties that reflects es relevant to your IT department and hotel.
Problem solving, Customer focus, Motivating and team work.
Accomodation and transportation
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.