Income Auditor

INCOME AUDITOR

• Location: Ha Noi
• Industry: Hospitality

• Follow the company's brand standards and code of business conduct.
• Keep informed of the company's values and ideal conduct. Act accordingly.
• Pursue the operational goal by carrying out all assignments tasked by a senior employee.
• Attend necessary training sessions as required by a training manager in accordance with any training plans.
• Write and manage F&B customer reports. Maintain various documentation which must be managed by F&B and financial departments.
• Manage various income-related data and provide it to managers and executives.
• Comprehensively manage statements used in all operation sites. Record and maintain the contents of each statement as well as cancelled statements.
• Provide general supervision over F&B sales at F&B operation sites.
• Review and manage hotel guest bills on a regular basis.
• Make surprise inspections on cashier tills.
• Inspect unsettled income matters and guide employees to receive the manager's approval.
• Make inspections with a particular concern for cash transactions at each operation sites.
• Ensure that all income is accurately recorded.
• Supervise and provide instructions to employees to ensure that income management in banquet halls are being done according to regulations.
• Compare and analyze total revenue and expenses.
• Supervise and provide instructions to employees to secure proof documentation which contains details for all rebates and various expenses.
• Ensure that all rebates and credit follow accounting standards.
• Compile various rebates, credit notes and expenses in the daily report. Provide the report to the GM and Financial Director for their review.
• Ensure that each operation site is safely managing coupons, proof documentation, various slips and systems according to regulations.
• Verify the daily reports from General Cashiers against bank deposit slips.
• Inspect advance outgoing payments and other outgoing payment status.
• Inspect the cash status with General Cashiers. Review it against the guest list from each operation site.
• Ensure that daily income data is accurately entered into the system.
• Perform various projects required by executives and other senior personnel.

• Follow hotel rules and regulations written in the Employment Rules.
• Follow the company's dress code.
• Follow work hours and vacation regulations.
• Actively get involved in training and self-improvement programs. Maximize opportunities for self-improvement.

• Keep informed of, and put into practice, all company policies and protocols concerning health, sanitation and fire safety.
• Keep informed of emergency protocols.
• Record and respond to general safety incidents or emergencies. Report to senior employees immediately.

• Education: Bachelor's degree or higher
• Experience: 3 or more years of management experience
• Credentials: Specialized certificates preferred
• Specific Job Knowledge, Skills and Abilities
• Must possess a good knowledge of regional accounting laws
• Must have a general understanding of revenue and expense management. Must have an understanding of cash management processes.
• Must have an understanding of guest room and F&B operations
• Must have an understanding of Lotte Hotel's financial policies and vision
• Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy.
• Must possess basic computer skills