Income Auditor

Job Description


  • Location: Ha Noi
  • Industry: Hospitality

Job description:
  • Follow the company's brand standards and code of business conduct.
  • Keep informed of the company's values and ideal conduct. Act accordingly.
  • Pursue the operational goal by carrying out all assignments tasked by a senior employee.
  • Attend necessary training sessions as required by a training manager in accordance with any training plans.
  • Write and manage F&B customer reports. Maintain various documentation which must be managed by F&B and financial departments.
  • Manage various income-related data and provide it to managers and executives.
  • Comprehensively manage statements used in all operation sites. Record and maintain the contents of each statement as well as cancelled statements.
  • Provide general supervision over F&B sales at F&B operation sites.
  • Review and manage hotel guest bills on a regular basis.
  • Make surprise inspections on cashier tills.
  • Inspect unsettled income matters and guide employees to receive the manager's approval.
  • Make inspections with a particular concern for cash transactions at each operation sites.
  • Ensure that all income is accurately recorded.
  • Supervise and provide instructions to employees to ensure that income management in banquet halls are being done according to regulations.
  • Compare and analyze total revenue and expenses.
  • Supervise and provide instructions to employees to secure proof documentation which contains details for all rebates and various expenses.
  • Ensure that all rebates and credit follow accounting standards.
  • Compile various rebates, credit notes and expenses in the daily report. Provide the report to the GM and Financial Director for their review.
  • Ensure that each operation site is safely managing coupons, proof documentation, various slips and systems according to regulations.
  • Verify the daily reports from General Cashiers against bank deposit slips.
  • Inspect advance outgoing payments and other outgoing payment status.
  • Inspect the cash status with General Cashiers. Review it against the guest list from each operation site.
  • Ensure that daily income data is accurately entered into the system.
  • Perform various projects required by executives and other senior personnel.

  • Follow hotel rules and regulations written in the Employment Rules.
  • Follow the company's dress code.
  • Follow work hours and vacation regulations.
  • Actively get involved in training and self-improvement programs. Maximize opportunities for self-improvement.

Health, Safety and Security
  • Keep informed of, and put into practice, all company policies and protocols concerning health, sanitation and fire safety.
  • Keep informed of emergency protocols.
  • Record and respond to general safety incidents or emergencies. Report to senior employees immediately.

Job requirements:
  • Education: Bachelor's degree or higher
  • Experience: 3 or more years of management experience
  • Credentials: Specialized certificates preferred
  • Specific Job Knowledge, Skills and Abilities
  • Must possess a good knowledge of regional accounting laws
  • Must have a general understanding of revenue and expense management. Must have an understanding of cash management processes.
  • Must have an understanding of guest room and F&B operations
  • Must have an understanding of Lotte Hotel's financial policies and vision
  • Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy.
  • Must possess basic computer skills

For any further support, please kindly contact me over the phone number Ms. Duong (+84)353 556 589 (Call/Zalo/Viber) or email: . Thank you.




PERSOLKELLY is a joint venture established in 2016 between PERSOL HOLDINGS (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

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