Shinhan Vietnam Finance Company Ltd. (SVFC), An overseas of Shinhan Card (a member of Shinhan Financial Group - Korea), a fully foreign owned consumer finance company (previous name Prudential Vietnam Finance Company) officially operates with Shinhan Finance brand name since July 2019. With Shinhan Card's know-how in financial products and more than 17-years-experience of the Company in Vietnam consumer lending market, Shinhan Finance will be the best customeroriented Finance Company in Vietnam.
With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards. We are highly honored to serve nearly one million of Vietnamese customers and more and more customers have trust in using the company's services. We will continue to develop our strength, improve service quality as well as ensure credit management quality and risk management, committing to become a transparent and reliable financial company in the Vietnamese market with the business philosophy: Be the best company rather than the-most-profitable.
Part I: General Information
Phn I: Thng tin chung
Job Title: Branch Director (Hub Manager)
Chc danh Gim c Chi nhnh
Report to: Head of Sales Division
Cp bo co: Gim c Khi Kinh doanh
Subordinate: Branch and assigned SIPs/Flex sales (in short: Branch)
n v qun l: Chi nhnh v cc SIPs/Flex sales (gi chung l Chi nhnh)
Location: HCM/ Hanoi/ Da Nang/ Bac Ninh/ Dong Nai/ Binh Duong
a Bn Lm Vic
Part II: Job Summary
Phn II: Chc nng cng vic
Branch Director (Hub Manager) is responsible ensure the management of all activities of the Branch in order to achieve the assigned KPIs on the basis of fully complying with laws and SVFC's regulations.
Gim c Chi nhnh chu trch nhim bo m tt c cc hot ng ca Chi nhnh nhm t c cc ch tiu c giao trn c s tun th cc qui nh ca php lut v ca SVFC.
Part III: Key Roles & Responsibilities
Phn III: Vai tr v trch nhim
- Business management/ Qun l hot ng kinh doanh:
1.1 Sales activities/ Hot ng bn hng:
- Conduct business activities of products provided by SVFC from time to time
Thc hin hot ng kinh doanh cc sn phm do SVFC cung cp theo tng thi k
- Build, organize, coordinate and supervise the implementation of direct sales at the Branch (hub) and assigned locations (spokes)
Xy dng, t chc, iu phi v gim st vic thc hin bn hng ti Chi nhnh v khu vc trc thuc Chi nhnh
- Analyze market potential and local competitors to find business opportunities and develop new customers
Phn tch tim nng th trng v cc i th ti a bn tm kim c hi kinh doanh v pht trin khch hng mi
- Do market survey and propose new products, new service areas
Kho st nhu cu th trng v a ra nhng kin ngh dng sn phm mi, khu vc phc v mi
1.2 Credit Operations/ Thm nh v ph duyt:
- Collect documents, analyze, underwrite and appraise loans for customers in compliance with the provisions of law and SVFC
Thc hin thu thp h s, phn tch, thm nh v ph duyt khon vay cho khch hng tun th theo quy nh ca php lut v ca SVFC
- Guide customers through loan procedures
Hng dn khch hng cc th tc cho vay.
- Manage and supervise customers after lending
Thc hin qun l, gim st khch hng sau khi cho vay
1.3 Collection Management/ Qun l hot ng thu hi n:
- Responsible for the collection performance of branch base on given collection target.
Chu trch nhim v hiu qu thu hi n da theo ch tiu thu hi n c giao cho chi nhnh.
- Responsible for workforce and daily activities of collector under branch
Chu trch nhim v xy dng v qun l lc lng nhn s thu hi n ca chi nhnh.
- Handle and escalating any complaint, integrity issue or fraud cases found to Head of Collection
X l v bo co mi vn v khiu ni, tnh trung thc hoc cc trng hp gian ln b pht hin cho Gim c Khi Thu hi n
- Ensure process compliance to minimize incident and be strong 1st line of defence, including QC and Audit check
m bo tnh tun th hn ch s c pht sinh v chu trch nhim u tin cho cc vn QC v Audit.
- Proactively manage Business Continuity Plan to improve capability and incident response time
Ch ng kim sot k hoch kinh doanh lin tc ci thin nng lc v thi gian x l cc s c c th pht sinh.
1.4 Branch operation management/ Qun l hot ng vn hnh Chi nhnh:
- Manage and control revenues and expenditures, internal procurement related to lending activities, asset management at the Branch
Qun l v kim sot cc khon thu chi, mua sm ni b lin quan n hot ng cho vay, qun l ti sn ti Chi nhnh
- Manage and control compliance, monitor and store records and documents at the Branch.
Qun l, kim sot vic tun th, gim st v lu tr h s, chng t ti Chi nhnh
- Identify, control and handle risks related to the Branch's activities
Nhn din, kim sot v x l ri ro lin quan n cc hot ng ca Chi nhnh
- Report and evaluate the quality of lending activities, appraisal and debt collection at the Branch
Bo co v nh gi cht lng hot ng cho vay, thm nh v thu hi n ti Chi nhnh
- Bring harmonious and united action to achieve the common objectives of each function and organizational objectives.
Ti u ha v thng nht trong hnh ng gia cc phng ban chc nng hon thnh mc tiu chung cho cng ty.
- To motivate employees working in different functions to contribute maximum efforts in the performance of their tasks as well as their efforts are not in conflict with each other, regulation, and compliance.
Thc y nng sut lm vic ca tt c cc phng ban ti chi nhnh, ng thi m bo tnh tun th v cc quy nh v mu thun quyn li.
- To maintain good communication with all functions to find out and fix issue promptly.
Duy tr vic trao i thongs tin vi tt c cc phng ban chc nng trong chi nhnh kp thi pht hin v gii quyt cc vn pht sinh.
- To cooperate with relevant division regard to office leasing contract, including working with landlord to extend the contract, find new officesetc.
Phi hp vi cc khi c lin quan trong vn k kt hp ng thu vn phng, bao gm phi hp vi ch nh v vic gia hn hp ng, tm vn phng miv.v.
- Human Resource management/ Qun l nhn s:
- Manage headcounts and activities of human resource at the Branch
Qun l nh bin v hot ng ca nhn s ti Chi nhnh
- Coordinate with relevant departments to organize recruitment
Phi hp vi cc phng ban c lin quan t chc tuyn dng nhn s
- Mentor, train, and evaluate employee performance to develop, recognize and retain employees
Hng dn, o to v nh gi kt qu cng vic ca nhn s nhm pht trin, ghi nhn v gi chn nhn s.
- Relationship establishment with local authorities/ Thit lp quan h vi chnh quyn a phng:
- Representing the company, building and maintaining the image of SVFC in the area
i din cho Cng ty, xy dng v duy tr hnh nh ca SVFC trn a bn
- Join industry associations to build relationships with the local community.
Tham gia cc hip hi ngnh ngh xy dng mi quan h vi cng ng a phng
- Implement and manage CSR activities implemented by SVFC in the area
Trin khai v qun l cc hot ng trch nhim x hi ca doanh nghip do SVFC trin khai trn a bn
- Maintain close relationships with all levels, departments, divisions, branches and mass organizations in the locality
Duy tr mi quan h cht ch vi cc cp, ban, ngnh, on th a phng
- To be incharge of welcoming Local Gorverment, SBV, visiting of CEO, SMTetc and handling other requirement of local authorities.
Ph trch n tip cc c quan chnh quyn a phng, cc phi on thanh tra, tng gim c, thnh vin ban qun tr v.v v gii quyt cc yu cu t chnh quyn a phng.
Part IV: Job requirements
Phn IV: Yu cu cng vic
- Education background/Trnh hc vn
- Graduated from University with major in Banking and Finance; Foreign Trade; Economics or economic related disciplines.
Tt nghip i hc chuyn ngnh Ti chnh & Ngn hng; Ngoi thng; Kinh t hoc cc ngnh lin quan n kinh t.
- Minimum Experience/Kinh nghim lm vic
- At least 8 years of experience in Banking and related fields in Sales, Underwriting and Collection, of which at least 4 years in the position of Manager/ Senior Manager experience, preferably in Consumer Finance, Banking or other relevant business sector.
C t nht 8 nm kinh nghim trong lnh vc Ngn hng v cc lnh vc lin quan n Bn hng, Thm nh tn dng v Thu hi n, trong c t nht 4 nm v tr Qun l/Qun l cp cao, u tin c kinh nghim trong lnh vc Ti chnh Tiu dng, Ngn hng hoc linh vc kinh doanh c lin quan.
- Knowledge, Competencies, Skills/Kin thc, Nng lc, K nng
- Analytical, problem solving, interpersonal, communication.
Phn tch, gii quyt vn , thu hiu gia cc c nhn, giao tip.
- Ability to effectively operate and lead a high-performance team in a fast-paced environment.
C kh nng iu hnh hiu qu v lnh o mt nhm hiu sut cao trong mi trng lm vic c nhp nhanh.
- Strong interpersonal skills and ability to deal effectively with a diversify of individuals at all organization levels
K nng x hi mnh v c kh nng dung ha hiu qu vi s a dng ca cc c nhn tt c cc cp t chc
- Integrity, innovative, customer service, collaborative
Trung thc, lun i mi, dch v khch hng, hp tc hiu qu.
- Confident, aggressive and have a flair for Team Management
T tin, nng n v c kh nng Qun L i Nhm.
- PC proficiency and excellent organization skills
Thnh tho k nng tin hc vn phng v k nng t chc.
- Excellent oral and written communication skills in both English and Vietnamese.
K nng giao tip v vit mc xut sc trong c ting Anh v ting Vit.
- Integrity, innovative, customer service, collaborative
Trung thc, lun i mi, dch v khch hng, hp tc hiu qu.
Part IV: Job requirements
Phn IV: Yu cu cng vic
- Education background/Trnh hc vn
- Graduated from University with major in Banking and Finance; Foreign Trade; Economics or economic related disciplines.
Tt nghip i hc chuyn ngnh Ti chnh & Ngn hng; Ngoi thng; Kinh t hoc cc ngnh lin quan n kinh t.
- Minimum Experience/Kinh nghim lm vic
- At least 8 years of experience in Banking and related fields in Sales, Underwriting and Collection, of which at least 4 years in the position of Manager/ Senior Manager experience, preferably in Consumer Finance, Banking or other relevant business sector.
C t nht 8 nm kinh nghim trong lnh vc Ngn hng v cc lnh vc lin quan n Bn hng, Thm nh tn dng v Thu hi n, trong c t nht 4 nm v tr Qun l/Qun l cp cao, u tin c kinh nghim trong lnh vc Ti chnh Tiu dng, Ngn hng hoc linh vc kinh doanh c lin quan.
- Knowledge, Competencies, Skills/Kin thc, Nng lc, K nng
- Analytical, problem solving, interpersonal, communication.
Phn tch, gii quyt vn , thu hiu gia cc c nhn, giao tip.
- Ability to effectively operate and lead a high-performance team in a fast-paced environment.
C kh nng iu hnh hiu qu v lnh o mt nhm hiu sut cao trong mi trng lm vic c nhp nhanh.
- Strong interpersonal skills and ability to deal effectively with a diversify of individuals at all organization levels
K nng x hi mnh v c kh nng dung ha hiu qu vi s a dng ca cc c nhn tt c cc cp t chc
- Integrity, innovative, customer service, collaborative
Trung thc, lun i mi, dch v khch hng, hp tc hiu qu.
- Confident, aggressive and have a flair for Team Management
T tin, nng n v c kh nng Qun L i Nhm.
- PC proficiency and excellent organization skills
Thnh tho k nng tin hc vn phng v k nng t chc.
- Excellent oral and written communication skills in both English and Vietnamese.
K nng giao tip v vit mc xut sc trong c ting Anh v ting Vit.
- Integrity, innovative, customer service, collaborative
Trung thc, lun i mi, dch v khch hng, hp tc hiu qu.
Benefits
- 14 20 Days of annual leave
- 3 days of sick leave with pay
- Get 1 additional annual leave for each 5 full years of service
COMPREHENSIVE WELL-BEING BENEFIT
- Social insurance
- Premium health insurance for employees and their related personS
- Annual health check
Compensation
- Competitive salary
- Attractive Bonus (monthly / yearly bonus, incentive)
- Guaranteed 13th month salary
- Annual salary review
PERSONAL DEVELOPMENT OPPORTUNITIES
- Professional qualification sponsorship
- Online course sponsorship
- Language sponsorship: English, Korean
ENGAGEMENT
- Friendly and dynamic working environment
- Overseas / Vietnam company trip
- Engagement and outdoor activities (birthday, football, charity etc)
- Quarterly/Yearly Employee Recognition
- Long service award: 5 years, 10 years, 15 years
AND MORE
- Staff loans: unsecured and auto loan, credits card
- Support for internal transfer within company-wide
- Business Expense
- Job allowances
