HEAD BARTENDER

HEAD BARTENDER

Accor
3-6 years
Not Specified

Job Description


Job Description

MAIN DUTIES:
Your daily motivation:
. Create new cocktail menus in all outlets, with a particular focus on Angelina, Cocktail Bar
. Create monthly promotions
. Create drinks for recurrent hotel promotion
. Manage the entire bar team along with the outlet manager
. Ensure smooth and efficient production of the drinks
. Magnify and make every drinks attractive
. Ensure that the bar is set-up for your craft and everyone's
. Share your passion of drinks to team members and make sure they put heart in their daily production
. Ensure excellent communication between bar team and service team
. Implement bar cleaning plan and ensure strict implementation
. Know and ensure full follow up on the Sofitel brand standards
. Follow up that all given training are fully followed by the staff
. Handle and follow up on any guests complains linked to beverage quality
. Report any guest complains to Outlet Manager
. Ensure bar display is matching the Sofitel Brand Standards
. Follow hygiene and safety rules in the entire process of the drinks preparation
Your Guests
. Ensure full guest satisfaction at any time
. Develop customer loyalty and recognition
. Share your passion and create memorable experience for guests
. Lead regular tastings to promote new products to guests
. Introduce and up sell any special events / promotions
. Gather guest feedback to improve the quality
Financial and Revenue Responsibilities
. Is active and work hard to reach the budget
. Monitor the cost linked to the operations
Training and Human Resources Management
. Develop trainings and deliver to the team.
. Train the team on a regular basis in accordance to the goals established
. Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees
. Give regular positive and negative feedbacks to each team member in a constructive way
Administration
. Monitors par stocks
. Keep updated and accurate the Beverage preparation book (will all recipes and drink costs)
. Work prices with DFB in case of DFB or costs increase
. Ensure order levels for special events
. Work closely with other bars and pantry for training organization
. Suggest some creative and attractive new drink selection
. Prepare and issue beverage store requisition
. Control beverage store requisition made by the bartenders
. Daily inventory supervision
. Monthly inventory

Work Experience

. Minimum 3 years experience in the same position
. Solid foundation on client handling & business development
. Excellent communication and interpersonal skills
. Strong in Microsoft Office suite
. Fluent in English and Vietnamese (spoken& written)

Benefits

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Opportunity to grow within the property, the company and across the world!
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

Job Source : careers.accor.com

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