Guest Service Agent

1-4 years
Job Description


Job Description

. To welcome and check-in guests and to provide personalized service to every guest, both local and international.
. To handle guestroom Key Cards, mails, messages and attend to guest inquires.
. To check out guests and ensure that all payments are collected.

Work Experience

. Diploma in Tourism / Hospitality Management
. Minimum 1 year of relevant experience
. Excellent reading, writing and oral proficiency in both Vietnamese and English language
. Ability to speak other languages and basic understanding of local languages will be an advantage

Benefits

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

About
Job Source: careers.accor.com

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

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