Guest Service Agent

Guest Service Agent

1-4 years
Not Specified

Job Description

Job Description

. To welcome and check-in guests and to provide personalized service to every guest, both local and international.
. To handle guestroom Key Cards, mails, messages and attend to guest inquires.
. To check out guests and ensure that all payments are collected.

Work Experience

. Diploma in Tourism / Hospitality Management
. Minimum 1 year of relevant experience
. Excellent reading, writing and oral proficiency in both Vietnamese and English language
. Ability to speak other languages and basic understanding of local languages will be an advantage


- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

About Accor

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