H tr Thc hin cc giao dch ti quy vi Khch hng nhm t c ng thi cc gi tr sau: Nhanh chng v thi gian, n gin v th tc, Tri nghim CLDV tt t con ngi (thi , tc phong, k nng) n yu t c s vt cht
m bo lu du mt cht lng dch v hon ho nht trong tng bc hnh trnh tri nghim ca Khch hng qua vic thc hin y cc tiu chun v Cht lng dch v
H tr thc hin tt c cc giao dch v dch v c lin quan n tin mt (giao dch np/rt tin ti khon, nhn/chuyn tin, tit kim,....) v khng lin quan n tin mt (ng/ m ti khon, thay i thng tin khch hng ti quy, chuyn khon, kim tra s d, pht hnh th ATM...)
H tr thc hin cc cng vic h tr b phn tn dng trc trong v sau cho vay : (Qun l h s khch hng vay, tip nhn tra cu thng tin CIC, y h s khch hng ln cc phn h....)
Tip nhn gii quyt cc thc mc, khiu ni phn nn ca Khch hng v h tr hng dn Khch hng
Thc hin kim nhim cc cng vic ca v tr Qun l snh, v tr Giao dch vin theo phn cng ca G DVKH
Yu Cu Cng Vic
Trnh Hc vn: Tt nghip cao ng tr ln chuyn ngnh Kinh t, Ti chnh, Ngn hng
Cc Kinh nghim lin quan: u tin ng vin c kinh nghim trong ngnh ti chnh ngn hng
Kin thc / Chuyn mn c lin Quan: C s hiu bit v cc sn phm dch v c lin quan ca ca ngn hng thng mi
Cc K Nng
K nng Ting Anh v Tin hc Vn phng chun MOS theo quy nh VPBank
K nng lm vic nhm.
K nng giao tip hiu qu
K nng qun l thi gian. Chu c p lc cng vic
T duy i mi v sng to
Cc nng lc khc
Cn thn, trung thc, v c trch nhim cao trong cng vic
Bo him bt buc theo lut lao ng + Bo him VPBank care cho CBNV ty theo cp bc v thi gian cng tc
c tham gia cc kha o to ty thuc vo Khung o to cho tng v tr
Thi gian lm vic: t th 2 th 6 & sng th 7
Mi trng lm vic nng ng, thn thin, c nhiu c hi hc o to, hc hi v pht trin; c tham gia nhiu hot ng vn ha th v (cuc thi v th thao, ti nng, hot ng teambuiding...)
