GBS (Global Business Services), Source 2 Value (S2V) Specialist - Indonesia, Philippines, Thailand, Malaysia, Vietnam, Consumer Healthcare

3-6 years
Job Description

Job Title: GBS (Global Business Services), Source 2 Value (S2V) Specialist - Indonesia, Philippines, Thailand, Malaysia, Vietnam, Consumer Healthcare

  • Location: Malaysia

  • Job type: Full time
About the Job:

Our Team
Global Business Services (GBS) was established as a new transversal, multi-disciplinary function supporting and accelerating Sanofi's transformation towards establishing a sustainable standalone Consumer Healthcare business through the implementation of a set of operational legal presence across in-scope markets. Consumer Healthcare (CHC) Global Business Services (GBS) drives transformation projects to ensure it delivers best in class processes in terms of quality, cost, performance, customer satisfaction and needs, supported by high quality master data and performance KPIs.
CHC Global Business Services is managing global end-to-end (E2E) processes, ensuring efficiency and effectiveness by using innovative solutions while simplifying and harmonizing the E2E process delivery. GBS is structured around the end-to-end processes:
People Services, Account to Report (A2R), Source to Value including tactical sourcing & Travel and Expenses (S2V), Customer Invoice to Cash (CI2C), Finance Pivot (FP&A), Master Data Management (MDM)

  • S2V Specialist is the Single Point of S2V accountability in front of CHC stakeholders locally.

  • S2V Specialist ensures that optimized processes are implemented locally.

  • S2V Specialist will streamline the S2V processes by connecting end users with process owners (Procurement, Legal...). The S2V Specialist will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. He will be the gatekeeper of S2V processes locally and will work closely together with S2V manager and BPO provider supporting the S2V operations for CHC.

  • This position will support the strategic design of global Source 2 Pay and Travel & Expense processes and will contribute to roll out of new S2V operations & relevant S2V satellite solutions for the perimeter during Chloe project.

1. Chloe Project Mode

  • Support the design and implementation of the new tools and processes in the perimeter including BPO onboarding

  • Integrating and coordinating all project activities including definition and implementation of S2V strategies, actions, and governance to achieve business objectives

  • Identify the local specificities and needs of the perimeter to ensure a proper localization of the processes where needed

  • Ensure smooth execution of the Cutover Plan including UAT's, Knowledge Transfer, Trainings, Asset Transfer activities and hypercare period

2. Operational

  • Ensure business continuity & deliver the operations without disruption

  • Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)

  • Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:

  • Ensure processes are fully documented, maintained and communicated,

  • Provide support in innovation, simplification, standardization,

  • Manage for countries in his scope qualitative follow-up of S2V internal controls for:

  • risk-assessment process

  • yearly control self-assessment

  • ongoing self-testing

  • process of internal control deficiencies identification

  • Support with the development of adequate action plans & improvement recommendation

  • Follow up on time execution of action plans

  • Ensure that local procedures are formalized, updated and in line with the Global policies, standards and guidance and verify that procedures are adequately approved and communicated

  • Execution of local tasks forced by legislation specific (work with original paper docs if required etc.)

  • Guide end users and coordinate S2V activities from the definition of the need to the payment of the supplier, including contracting part, purchase order communication and all required follow-up actions

3. Leadership

  • Single Point of S2V accountability in front of CHC stakeholders locally

  • Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)

  • Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,

  • Collect business pain points and set up improvement projects/actions

  • Manage Change management and Communication


  • CHC GBS - country level

  • CHC Source 2 Value - country level

  • CHC Internal Control - country level

  • CHC Extended Finance - country level

  • CHC Business GBU - country level

  • CHC Ethics & Business Integrity - country level

  • BPO provider

Expected skills

  • Strong Leadership

  • Capability to negotiate and convince

  • Strategic thinking and process impact understanding

  • Project management know-how is a plus

  • Good understanding for overall IT systems and tools

  • Rigorous, Assertive

  • High level of autonomy and leadership

  • Ability to influence in a context of high resistance to change

  • Ability to understand and simplify complex processes

  • LEAN & process optimization mindset, with the strong ability to challenge the existing paradigms in order to build beast in class services & processes

  • Strong analytical skills to resolve critical issues and ensure projects stay on track

  • Ability to translate process / organization improvement into concrete P&L savings

  • Ability to manage multi-functional and diverse stakeholders

  • Effective collaboration skills with peers, stakeholders and partners across the organization

  • High level of Interpersonal/ communication skills with an ability to communicate and present at different levels of the organization

  • Command of English and local language mandatory


  • 3+ years and very strong expertise in P2P processes

  • Deep knowledge of Sanofi organization

  • Project leadership skills and project management expertise with an experience of implementing SAP and/or P2P tools is a plus

  • Proven experience of building solid partnerships with external service providers

  • Must have experience of working with key stakeholders across functions up to senior executive level

  • Prior experience of working in a global environment

  • Experience of working in a Global Business Services environment

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Job Source:

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives.
Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.

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