Job Title: GBS (Global Business Services), Source 2 Value (S2V) Partner - Indonesia, Philippines, Thailand, Malaysia, Vietnam, Consumer Healthcare
About the Job: Our TeamGlobal Business Services
Job type: Full time
(GBS) was established as a new transversal, multi-disciplinary function supporting and accelerating Sanofi's transformation towards establishing a sustainable standalone Consumer Healthcare business through the implementation of a set of operational legal presence across in-scope markets. Consumer Healthcare (CHC) Global Business Services (GBS) drives transformation projects to ensure it delivers best in class processes in terms of quality, cost, performance, customer satisfaction and needs, supported by high quality master data and performance KPIs.
CHC Global Business Services is managing global end-to-end (E2E) processes, ensuring efficiency and effectiveness by using innovative solutions while simplifying and harmonizing the E2E process delivery. GBS is structured around the end-to-end processes:
People Services, Account to Report (A2R), Source to Value including tactical sourcing & Travel and Expenses (S2V), Customer Invoice to Cash (CI2C), Finance Pivot (FP&A), Master Data Management (MDM).JOB PURPOSE:
KEY RESULTS/ACCOUNTABILITIES:1. Transition Project Mode
S2V Partner is the Single Point of S2V accountability in front of CHC stakeholders locally.
S2V Partner ensures that optimized processes are implemented locally.
S2V partner will streamline the S2V processes by connecting end users with process owners (Procurement, Legal...). The S2V partner will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. He will be the gatekeeper of S2V processes locally and will work closely together with S2V manager and BPO provider supporting the S2V operations for CHC.
This position will support the strategic design of global Source 2 Pay and Travel & Expense processes and will contribute to roll out of new S2V operations & relevant S2V satellite solutions for the perimeter during Chloe project.
Support the design and implementation of the new tools and processes in the perimeter including BPO onboarding
Integrating and coordinating all project activities including definition and implementation of S2V strategies, actions, and governance to achieve business objectives
Identify the local specificities and needs of the perimeter to ensure a proper localization of the processes where needed
Ensure smooth execution of the Cutover Plan including UAT's, Knowledge Transfer, Trainings, Asset Transfer activities and hypercare period
Ensure business continuity & deliver the operations without disruption
Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)
Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:
Ensure processes are fully documented, maintained and communicated,
Provide support in innovation, simplification, standardization,
Manage for countries in his scope qualitative follow-up of S2V internal controls for:
yearly control self-assessment
process of internal control deficiencies identification
Support with the development of adequate action plans & improvement recommendation
Follow up on time execution of action plans
Ensure that local procedures are formalized, updated and in line with the Global policies, standards and guidance and verify that procedures are adequately approved and communicated
Execution of local tasks forced by legislation specific (work with original paper docs if required etc.)
Guide end users and coordinate S2V activities from the definition of the need to the payment of the supplier, including contracting part, purchase order communication and all required follow-up actions
KEY WORKING RELATIONSHIPS:
Single Point of S2V accountability in front of CHC stakeholders locally
Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)
Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,
Collect business pain points and set up improvement projects/actions
Manage Change management and Communication
SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS:Expected skills
CHC GBS - country level
CHC Source 2 Value -country level
CHC Internal Control - country level
CHC Extended Finance - country level
CHC Business GBU - country level
CHC Ethics & Business Integrity - country level
Capability to negotiate and convince
Strategic thinking and process impact understanding
Project management know-how is a plus
Good understanding for overall IT systems and tools
High level of autonomy and leadership
Ability to influence in a context of high resistance to change
Ability to understand and simplify complex processes
LEAN & process optimization mindset, with the strong ability to challenge the existing paradigms in order to build beast in class services & processes
Strong analytical skills to resolve critical issues and ensure projects stay on track
Ability to translate process / organization improvement into concrete P&L savings
Ability to manage multi-functional and diverse stakeholders
Effective collaboration skills with peers, stakeholders and partners across the organization
High level of Interpersonal/ communication skills with an ability to communicate and present at different levels of the organization
Command of English and local language mandatory
Sanofi Behaviors and Skills
5+ years and very strong expertise in P2P processes
Deep knowledge of Sanofi organization
Project leadership skills and project management expertise with an experience of implementing SAP and/or P2P tools is a plus
Proven experience of building solid partnerships with external service providers
Must have experience of working with key stakeholders across functions up to senior executive level
Prior experience of working in a global environment
Experience of working in a Global Business Services environment
This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action. During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence. Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
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