Gateway Operations Manager

Gateway Operations Manager

5-8 years
Not Specified

Job Description


Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place
A company that pioneered cross border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and deliver excellence in a digital world , AS ONE!YOUR TASKS:
  • Manage a Gateway Operations team to consistently meet service standards and performance in a safe and secure manner whilst managing cost
  • Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment
  • Ensure all inbound & outbound shipments are processed according to agreed guidelines to ensure TT standards & cost targets can be met
  • Evaluate procedures and methods to achieve optimum service and cost performance participate in Gateway quality policy and initiatives
  • Maintain a safe, clean and fair working environment for all employees
  • Provide guidance and approve shift-plans, procedural changes, minor operation changes and general organization changes within the function
  • Provide guidance and approval for purchases as per agreed guidelines
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  • Identify training needs and career development opportunities to drive a high performance team
  • Develop KPIs with team members and monitor individual performance

  • 5 years operations experience, preferably within transportation or logistics industry, ideally 2 years at management level
  • English: Fluent (written and spoken)
  • Bachelor Degree: relevant majors
  • Strong career support & lots of opportunities in an international environment.
  • Global certified training and a professional coaching & feedback culture
  • Respect and Results culture
  • Multifarious benefit programs
  • Multifarious engagement activities under Best Day Everyday Everyday our Health & Well being program
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!

About DHL

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

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