Gateway Operations Manager

Gateway Operations Manager

DHL
5-8 years
Not Specified

Job Description


YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place
A company that pioneered cross border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and deliver excellence in a digital world , AS ONE!YOUR TASKS:
  • Manage a Gateway Operations team to consistently meet service standards and performance in a safe and secure manner whilst managing cost
  • Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment
  • Ensure all inbound & outbound shipments are processed according to agreed guidelines to ensure TT standards & cost targets can be met
  • Evaluate procedures and methods to achieve optimum service and cost performance participate in Gateway quality policy and initiatives
  • Maintain a safe, clean and fair working environment for all employees
  • Provide guidance and approve shift-plans, procedural changes, minor operation changes and general organization changes within the function
  • Provide guidance and approval for purchases as per agreed guidelines
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  • Identify training needs and career development opportunities to drive a high performance team
  • Develop KPIs with team members and monitor individual performance

YOUR PROFILE:
  • 5 years operations experience, preferably within transportation or logistics industry, ideally 2 years at management level
  • English: Fluent (written and spoken)
  • Bachelor Degree: relevant majors
OUR OFFER:
  • Strong career support & lots of opportunities in an international environment.
  • Global certified training and a professional coaching & feedback culture
  • Respect and Results culture
  • Multifarious benefit programs
  • Multifarious engagement activities under Best Day Everyday Everyday our Health & Well being program
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!

About DHL

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

Job Source : careers.dhl.com

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