About us
Located in Vietnam - Singapore Industrial Park I (VSIP I), Fairfield by Marriott South Binh Duong is part of Marriott International - one of the world's leading hospitality brands.
At Fairfield, we believe in delivering warm, reliable, and comfortable experiences for every guest, every stay. Our hotel combines modern design, efficient service, and a welcoming culture where associates are empowered to grow, make an impact, and be their best selves.
Joining us means becoming part of a global family where people come first, and your career journey is supported every step of the way.
Role Description
- Oversee daily Front Office operations, ensuring smooth and efficient service
- Lead, coach and develop the Front Office team to maintain Marriott International service standards
- Ensure guest satisfaction by handling feedback, requests and service recovery professionally
- Monitor room inventory, occupancy and revenue opportunities in coordination with other departments
- Ensure compliance with hotel policies, procedures and safety standards
- Manage scheduling, performance, and training of team members
Qualifications
- Minimum 2 - 3 years of experience in a similar role within the hospitality industry
- Strong leadership and team management skills
- Excellent communication and problem-solving skills
- Bachelor's degree in Hospitality Management, Business Administration or a related field is preferred
- Proficiency in hotel management software and Microsoft Office Suite is advantageous
- Fluency in English required; proficiency in other languages is a plus
