FRONT OFFICE MANAGER

FRONT OFFICE MANAGER

Accor
Not Specified
Not Specified

Job Description


Job Description

. Monitor front office personnel to ensure guests receive prompt, cordial attention.
. Conforms to and enforce policies and procedures as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
. Supervise the FO team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
. Perform any other duties.

Work Experience

. Proven working experience as an FOM or relevant experience.
. Excellent knowledge of Guest service, Opera systerm.
. Required language(s): English, preferable one other spoken language.
. Ability to multi-task and work in a high-volume atmosphere.

Benefits

. Employee benefit card offering discounted rates in Accor Hotels worldwide.
. Develop your talent through learning programs by Academy Accor.
. Opportunity to grow within your property and across the world!
. Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

Job Source : careers.accor.com

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