Front Desk Attendant (Local Only)

Front Desk Attendant (Local Only)

Accor
Not Specified
Not Specified

Job Description


Job Description

. To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.
. To implement all policies and procedures in enhancing the quality of service.
. To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
. To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
. To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.
. To be able to up sell room accommodation during high occupancy to maximize revenue.

Work Experience
  • Related professional experience
  • Good communication skills
  • Organized and responsible
  • Fluent in English


Benefits
  • Local and international training course
  • 05 working days | 02 days-off per week
  • Staff duty meal & uniform are provided by Hotel
  • Free motorbike parking
  • Annual health check
  • Associate special discount for hotel rooms and F&B services at International Accor properties


About Accor

Job Source : careers.accor.com

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