FLM Reconciliation Associate - SPX, Operations

Follow daily operations work including but not limit to:

Accounting work:

• Update data, bank statements on time
• Reconcile bank statement with COD Collection
• Record adjustment into cashbook
• Update daily COD Pending report on time
• Record compensation cash collection and action, summarize receivable amount
• Prepare data file to follow up and find out cash have not collected

Operations work:

• Follow up Operations for cash collection, including COD and compensation
• Follow up Operations and other related team to complete fraud cases
• Work with business partners for solving transaction/ system error issue
• Identify system issue, report and follow up with PMO team to solve the issue
• Give SOP guidance to Operations, direct and instruct Operations to follow up SOP, receive feedback from Operations, raise idea for improvement

• University degree in Economics/Finance/Accounting
• A minimum of 1-3 years of relevant work experience, e-commerce experience is preferable
• Experience working with mass transactions
• Proactive and adaptable to a fast-growing environment
• Strong analytical and problem-solving skill
• Strong Microsoft and Google docs/sheets skill, SQL is preferable
• Ability to interact, explain problems, guide and influence Operators to support co-ordination and compliance
• High sense of responsibility, accuracy, eager to learn
• English is preferable but Integrity is a must have