Field Service Engineer

Field Service Engineer

ABB Limited
Not Specified
Not Specified

Job Description


Field Service Engineer
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guide- lines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB. Reporting to M&S Service Manager oversee all coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities. Your responsibilities

  • Performing Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
  • Contributing to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
  • Preparing all documents and reports to be signed by the customer representative.
  • Reporting work done in a timely manner and follows up when needed.
  • Troubleshooting simple equipment failure and makes recommendations to avoid repeating the problem in the future.
  • Providing recommendations to management to improve operations and customer service.
  • Applying safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Your background

  • Fresh graduates in diploma/degree in electrical/mechanical/ mechatronics Engineering.
  • Experience service engineers with experience in Electrical Engineering (LV /MV).
  • Knowledge in Microsoft office, SAP system, AUTOCAD
  • Collaborative mindset with excellent written and oral communication skills.
Benefits
  • Transportation Allowance
  • Accident insurance
More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products, and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated Work model: hybrid #LI-hybrid

About ABB Limited

ABB Ltd (German: ABB AG, French, Italian, Romansh: ABB SA),formerly ASEA Brown Boveri, is a Swedish-Swiss multinational corporation headquartered in Västerås, Sweden, and Zürich, Switzerland.operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.Until the sale of its Power Grids division in 2020, ABB was Switzerland's largest industrial employer.ABB is traded on the SIX Swiss Exchange in Zürich, Nasdaq Stockholm and the New York Stock Exchange in the United States.

Job Source : careers.abb

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