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Director of Operation - Giám đốc Vận hà nh

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Company Description

  • Mvenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.

Job Description

  • Plan and manage the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
  • Develop and implement operational strategies that align with the resort's overall objectives and brand standards.
  • Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers.
  • Drive Key Performance Objectives ( KPI's )
  • Reporting to the General Manager

Qualifications

  • Minimum 3 years of operational management experience with strong F&B background OR at least 1 years of experience in a similar capacity
  • Proven track record of success in achieving operational excellence and financial targets.
  • Excellent in Guest complain handling
  • In-depth knowledge of hotel operations.
  • Strong leadership skills
  • Attention to detail
  • Hands on and strong engagement with employees and guests
  • Coaching and training skills
  • Fluent in English communications
  • Well groomed and representative

More Info

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Date Posted: 18/06/2024

Job ID: 82078223

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