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CVC/CVCC Kiểm Soát Chất Lượng Thu HồI Nợ (Mảng AI Callbot) - TA140

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2-4 Years
6 months ago
18 Viewed
0 Applied

Job Description

Phc Li

  • Bo him
  • Du Lch
  • Ph cp
  • ng phc
  • Thng
  • Chm sc sc khe
  • o to
  • Tng lng

M T Cng Vic

Chu Trch Nhim V Tin V Kt Qu Xy Dng Kch Bn Theo Tng Thi K; Training Bot m Bo Bot Vn Hnh Theo ng Kch Bn, BRD; Tham Mu Cho TP V BG Trung Tm Thu Hi N KHCN Trong Vic Xy Dng K Hoch Trin Khai Bot Vo Hot ng Thu Hi N. C Th

  • Gim st cht lng cuc gi qua bot, thng qua cng tc nghe/ xem v nh gi cuc gi/ phn hi.
  • Tham gia xy dng kch bn, xy dng tnh hung, mu cu, phc v cho chin lc tc nghip thng qua AI.
  • Chu trch nhim pht hin vn thng qua cc ch s hiu qu ca Bot, xut gii php khc phc.
  • Trin khai xy dng, kim nh test case nhm ci tin lin tc hiu qu cng tc Thu hi n qua Bot.
  • u mi chu trch nhim phi hp vi cc n v lin quan bn trong ln bn ngoi ca Thu hi n v cc i tc cung cp dch v Call bot/ Chat bot.
  • Trin khai cc nhim v theo ng timeline v bo co ban lnh o kt qu Thu hi n thc hin qua Bot. nh gi v xut trin khai vi TP v GTT.
  • Thc hin cc sng kin v cng vic nng cao tri nghim khch hng.

Yu Cu Cng Vic

  • Tt nghip Cao ng tr ln chuyn ngnh Kinh t, Ti chnh ngn hng, H thng thng tin, Tin hc kinh t, Cng ngh thng tin,
  • C ti thiu 02 nm kinh nghim ti 01 trong cc lnh vc trong ngnh ngn hng nh qun tr ri ro, thu hi n, x l n, .
  • Kh nng ngn ng tt, nhy bn trong giao tip.
  • C t duy logic, t duy sng to v k nng gii quyt vn v k nng thng lng.
  • Am hiu kch bn v nghip v thu hi n in thoi.
  • Kh nng lm vic ch ng, c lp cao, c th trao i vi vendor pht trin kch bn bot, training bot t ng dng active learning ca bot.

Job tags: CVC/CVCC Kim Sot Cht Lng Thu HI N Mng AI Callbot CVC/CVCC Kim Sot Cht Lng Thu HI N Mng AI Callbot - TA
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Last Updated: 05-04-2024 03:25:40 AM
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