Customer Service Manager - based in Ho Chi Minh City, Chau Doc (An Giang)

Customer Service Manager - based in Ho Chi Minh City, Chau Doc (An Giang)

Tien Phong Commercial
5-8 years
Not Specified

Job Description

Job Description

Job Description:
.. Manage the branch's Customer Service Department and ensure over-the-counter transactions with the highest quality of service.
.. Provide products/services of the bank at the request of customers.
.. Control the accounting and internal accounting work arising at the branch, manage the treasury work at the unit, ensure Ensure that the operation of the Customer Service Department complies with regulations and procedures of the Bank and the State Bank of Vietnam.
.. Ensure maintenance and follow-up activities at the branch, ensure that tellers/customers consultants are always customer-oriented to provide high quality services.
.. Implement plan implementation business plan, targets on mobilization, insurance, credit card, ti account, ...
.. Perform tasks as assigned by the Branch Director. div> Job Requirement

.. Graduated from university majoring in banking, finance and accounting or business schools Economy.
.. In-depth knowledge of retail banking operations, at least 3 years of experience in the position of Manager of Customer Service Department/Department in banks. .. Good communication, management, and planning skills.
.. Able to measure and mentor employees.
.. Competitive mode: Salary + Allowance + Incentives + Insurance Commission
.. Professional environment
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Job Details

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TPBank is a bank of Vietnam. It was founded on 5 May 2008, TPBank inherits technological expertise and financial strength from its strategic shareholders, including DOJI Gold and Gems Group, FPT Corporation, MobiFone Corporation, Vietnam National Reinsurance and SBI Ven Holding Pte. Ltd, Singapore

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