Customer Experience, Project Management

Customer Experience, Project Management

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Job Description

Job Description:

Be responsible for managing and driving internal and cross-functional projects that are led by the CX team, from planning to execution.
  • Act as the Project Manager to drive assigned projects from feasibility study, planning to execution as per defined scope and timeline.
  • Coordinate with Experience Leads to consolidate status of on-going initiatives/projects to ensure CX project portfolio is updated
  • Coordinate with CX team members to consolidate project deliverables as the inputs for CX team related reports

  • Logical and structured thinking with detailed orientation.
  • Good at problem solving and stakeholder management.
  • Experience in project management is a Must
  • Be opened, flexible and enjoyed fast-paced environment
  • Good at writing and presentation in both Vietnamese and English.

Job Details

Employment Types:



About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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