CONTENT MODERATION & CUSTOMER SERVICE

CONTENT MODERATION & CUSTOMER SERVICE

e27 media platform
3-6 years
Not Specified

Job Description



You will have the responsibility of ensuring the highest quality experience for our users. You will be in charge of handling incoming user correspondence as well as monitoring our platform to ensure no inappropriate content or abusive users are present.
Responsibilities
  • Responding to and assigning incoming user correspondence.
  • Filtering through profile images, usernames and user status updates to ensure all content on MyChat is family friendly by removing inappropriate content.
  • Responding to reported user emails to ensure that any inappropriate content is removed.

Minimum qualifications
  • University degree in computer science or a similar field (min 3 years of work experience in this field as an alternative can be considered).
  • Advanced level of communication in both written and spoken English.
  • Fluent in both written and spoken Burmese.
  • Proficient in working with web applications.

Please note
For this role you will need to find and remove inappropriate content. This means that at times you will have to view images and words that can be offensive and of a rude/violent/sexual nature.

Job Details

e27 is your go-to platform for insights, connections, talents and funding opportunities, with a vision to empower entrepreneurs with the tools to build and grow their businesses across APAC.
Keep up with the latest news and connect with key stakeholders (startups, investors, corporates, government agencies) to fulfill your business objectives through e27.co’s media channels with a community database of over 110,000 ecosystem players in startup ecosystem across APAC.
With support from our past and current media partners, including the likes of Oracle, AWS, IBM, Google and SoftBank, e27 is well-endorsed to provide ecosystem services on media exposure and engagements.

Job Source : e27.co

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