Client Manager - Auditor for Infosec and ITSM

BSI
Job Description



Great that you're thinking about a career with BSI!
Purpose of position
Our people make all the difference in our success
BSI (British Standards Institution), the leading global standards and certification company and known for helping shape some of the most widely used standards, have continuously support businesses by equipping them with the necessary solutions to turn standards of best practice into habits of excellence.
To help us with our mission, we are currently opening opportunities as Client Manager to join our growing team
About the Role
As a Client Manager, you will be part of a dynamic team of specialists involved in the delivery of training and audits to various organization. You will be working closely with BSI clients to help improve their performance by providing training services, as well as assessing their systems against applicable standards.


  • Carry out Assessments of clients Management Systems to ensure that they meet the requirements of International Standards, such as but not limited to ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO/IEC 20000-1, ISO 22301, ISO 55001

  • Conduct various types of audits as Team Leader or Team Member

  • Together with the audit team, prepare assessment reports and present audit outcomes to clients clearly for them to be able to understand and take appropriate actions, as necessary.

  • Deliver Training courses (Public or In-House) to clients on various topics and sharing knowledge and expertise to meet client expectations.

  • Provide assistance and feedback with the design of training solutions and support in course development.

  • Build relationships with clients and promote BSI's product offering and solutions align with their needs, by providing technical support during client engagement together with the sales team.

For this role, we are looking for someone who has the following experience and expertise:

  • Completed a Bachelor's degree in relevant discipline completed studies in IT related courses is an advantage

  • Minimum of five (5) years relevant working experience, as demonstrated by a comprehensive knowledge of business processes and systems. Experience in working / implementing ISO Management Systems in a manufacturing or IT systems and/or services industry is an advantage

  • Can demonstrate thorough technical knowledge and can speak the language of the business

  • Completed Lead Auditor Course on any of the following, as minimum: ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 20000-1, ISO 22301, ISO 55001

  • Third party Certification Body (CB) experience as Auditor / Lead Auditor preferred

  • Strong presentation skills and can communicate effectively at all levels within a client's organization and BSI and can demonstrate high level inter-personal skills

  • Can work with minimal supervision and proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

JOB TYPE

About

BSI

Job Source: wd3.myworkdaysite.com

BSI continues to support our people and clients to make a difference during this challenging time. Our focus on Innovation in the way we support the COVID 19 effort, continue to deliver to clients and adapt through agile working methodologies are helping us navigate these unique times. We are still recruiting especially in areas that are Client facing and Business Development , and you can find vacancies advertised on Workday - Career - Find Jobs. We are conducting Virtual Interviews and Inductions, it's amazing how positively people are embracing new ways of working and staying connected. Stay safe. Our ambition is to be recognized and valued globally as a best-in-class company a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards assessment of management systems testing and certification of products and services providing software solutions and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

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