Client Insights

Client Insights

2-3 years
Not Specified

Job Description

Job Description:
  • Conduct day-to-day qualitative and quantitative analysis drive problem solving on key business issues
  • Evaluate business impact and operational requirements for service development work with warehouse team for resources and cost optimization
  • Identify, conduct research and launch high-potential business lines build new capabilities to further business growth
  • Design regular client survey to constantly improve service experience
  • Work closely with cross-functional teams across all Shopee markets on retail business related topics (business development, retail controller, warehouse operations and optimization)

  • 2 - 3 years of experience in Operations/ Supply chain sector
  • Solid quantitative and analytical skills. Comfortable with synthesizing insights from multiple data points
  • Proficient in project management and process improvement
  • Good interpersonal and communication skills. Fluency in English is a must
  • Experience in market research, supply chain management, i.e. procurement, logistics, warehouse is a plus
  • Proficient in Microsoft Office Excel, Power Point. Knowledge in SQL is preferred.
  • Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
  • Excellent team player. Can work well with others and independently when needed

Job Details

About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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