Thc hin cng tc qun l v thu hi n cc KHCN ang c n qu hn (n sm t 0 - 90 ngy; n mun t 151 ngy tr ln) ti VPBank theo tng n v kinh doanh c phn cng trn a bn, nhm m bo t ch tiu thu hi n c phn cng v gi n qu hn mc thp nht:
Trc tip lin h v n nh khch hng hoc bt k a im cn thit phc v cng tc thu hi n;
a ra phng n/gii php nhm thuyt phc khch hng thanh ton khon n hoc trong trng hp khch hng khng hp tc;
Kp thi bo co cc vn thu hi n (i tng khch hng, ngnh ngh kinh doanh, gian ln hoc vi phm ca nhn vin ngn hng...) v cc xu hng n xu;
Phi hp vi cc thnh vin khc trong n v m bo hon thnh tt cng tc thu hi n;
Lm vic trc tip vi cc c quan hu quan (theo ch o ca qun l trc tip) trong trng hp c yu cu phi hp iu tra gian ln;
Tun th cc chnh sch v quy nh, quy trnh v thu hi n ca Ngn hng VPBank, quy nh ca Php lut;
Gi bo co kt qu hon thnh cng vic hng ngy cho Trng B phn thuc khu vc ph trch. Thc hin cc nhim v theo s phn cng ca lnh o trc tip;
Thc hin cc sng kin v cng vic nng cao tri nghim khch hng.
Yu Cu Cng Vic
Tt nghip Trung hc ph thng tr ln;
u tin c kinh nghim THN hoc kinh nghim trong lnh vc ti chnh, ngn hng, bn hng, telesales, thm nh, ;
C k nng giao tip tt, c bit l k nng lng nghe v thuyt phc;
C kh nng gii quyt vn , x l tnh hung linh hot;
C kh nng m nhim khi lng cng vic cao v sp xp cng vic theo th t u tin;
C sc kho tt, thng tho ng x, chu kh v kin tr;
S dng c bn cc ng dng tin hc vn phng Word, Excel, Outlook,
Mc thu nhp hp dn v cnh tranh trong ngnh Ngn hng v Dch v ti chnh:
LCB ph hp theo nng lc;
Ph cp (n tra, xng xe, in thoi);
Thng t KPI thng;
Lng thng 13 + Thng thnh tch cui nm;
Thng thc y theo Qu/Nm, thng khc,
m bo cc quyn li theo quy nh ca Php lut v Ngn hng VPBank:
BHXH, BHYT, BHTN theo quy nh;
Khm sc khe nh k hng nm;
Bo him sc khe VPBank Care (BH tai nn 24/7, BH sc khe AON, BH ngi thn);
12 ngy ngh php nm c hng lng, ngh ch c hng lng;
Ngh vo cc dp L/Tt theo quy nh, nhn qu t VPBank & Cng ty;
Du lch thng nin;
Ti khon VPBank Staff, min ph dch v ngn hng;
Vay gn kt vi li sut u i cho CBNV c hiu qu lm vic xut sc;
Mi trng lm vic nng ng, c hi thng tin: nh gi hiu qu lm vic 2 ln/nm, iu chnh lng nh k 1 ln/nm, iu chnh lng ngoi l cho CBNV hon thnh xut sc cng vic;
Cc kho o to k nng, chuyn mn nghip v, kin thc chuyn ngnh: o to tn tuyn, o to chuyn ni b, Cng ty h tr chi ph cho cc kho ngn hn bn ngoi;
Tham gia cc hot ng Vn Th M ca Cng ty v Ngn hng: Hi thao VPBank (bng , cu lng, c vua, ...); Cuc thi Sing & Dance, Thi Trng Nguyn; cc chuyn i tnh nguyn, .
Job tags: Field Collection x l n hin trng Thu hi n sm Nhc n Thu hi n hin trng ton quc thu hi n x l n x l cc vn ti chnh ti chnh ngn hng
