Campaign - Promotion Associate

Campaign - Promotion Associate

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Not Specified

Job Description

Job Description:
  • Support Business Development & Marketing team to issue promotions programs (voucher, rebate, add-on deal, bundle deal, free shipping) on requests.
  • Monitoring urgent request queue on working shift and executing the request accordingly
  • Ensure confidentiality of all information during the process
  • Identify loopholes or false information in the requests and cancel them from further processing.
  • Coordinate with other teams to validate the information on requirements
  • Brainstorming with the team leader to solve voucher/rebate-related issues and improve the voucher process.
  • Provide info needed for a Customer Service team to resolve issue user raised, cover good user's experience
  • Work on shift or follow by Team Lead arrange
  • Assisting team leader in other tasks assigned

  • Good at communication, negotiation, and problem-solving.
  • Work independently and proactively take on new responsibilities where most needed.
  • Good at data analysis skills and Microsoft Excel.
  • Humble and willing to learn every day
  • Nimble, careful, enjoy working on details
  • Critical thinking
  • Have service mindset

About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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