Business Analysis Manager

Business Analysis Manager

Prudential Assurance
7-10 years
Not Specified

Job Description

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive workplace where ideas are valued and a culture where can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.This role is to:
- Be accountable for the requirement clarifications with business user.
- Be accountable for translation into IT specification from business requirements.
- Be accountable for conducting coordinate between business and IT side for any misunderstanding and agreed on solution to move forward.
- Be accountable for conducting UAT plan and UAT test cases.
- Be accountable for engagement with any new initiatives from business.
- Be accountable for finalize the functional condition to close project with business.
- Be accountable for implementation plan both in-house development and outsourcing development
- Be accountable for support both system and business training
- Assist the IT Solution Head by taking responsibility for the implementation of strategic solutions
- Maintain oversight of all IT strategic projects being managed across the organization.
- Work closely with Project Sponsors to define Project objectives, scope, key deliverables, budget, and implementation plan.
- Collaborate with project leads to deliver initiatives within the agreed scope and timescale to achieve objectives efficiently
- Team management and staff development
Scope 1: Analyze business needs
  • To work closely with assigned department to initiate and implement both business strategic and system roadmap
  • To have a deeply knowledge in business domain of assigned department
  • To determine operational objectives by studying business functions gathering information evaluating output requirements and formats.
  • To design new programs by analyzing requirements constructing workflow charts and diagrams including End-to-End process and Data flow studying system capabilities writing specifications.
  • To work closely with designer for UI/UX prototypes adapting all business functions
  • To improve systems by studying current practices designing modifications
  • To have a good understanding of organization-wide needs and be able to suggest solutions for resolution
  • To provide references for users by writing and maintaining user documentation providing help desk support training users.
  • To maintain user confidence and protects operations by keeping information confidential
  • To maintain professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks benchmarking state-of-the-art practices
  • To produce regular reports for Business Analyst Manager and Project Manager giving updates on current projects and for future projects that have been submitted for evaluation, as appropriate.

Scope 2: Manage Business Analyst team
  • Analyze new business initiatives and transform related business requirements into IT solution proposals including cost benefit case, key deliverables, issues & risks etc.
  • Understand organization-wide issues and recommending appropriate work plans to deliver desired outcomes
  • Work with other teams in the IT planning process, managing dependencies across the work streams and coordinating of activities where appropriate.
  • Define system development roadmaps
  • Maintain oversight of all IT strategic projects being managed across the organization.
  • Work closely with Project Sponsors to define Project objectives, scope, key deliverables, budget, and implementation plan.
  • Maintain and ensure quality of project deliverables (Quality Assurance)
  • Produce regular progress reports for Head of IT and Project Sponsors on current projects and for future projects that have been submitted for evaluation, as appropriate.
  • Ensure proper sign off for implemented projects and ensure they are handed over to the business owner upon completion.
  • Implement and maintain a document storage system that will contain all project documentation
  • Responsible and accountable for the management of direct reports including the recruitment, induction, supervision, appraisal, and development of team resources.
  • To train technical solution & business domain knowledge for new members
  • To join IT solution assessment and validation

Scope 3: Manage system development timeline of projects as one scrum master
  • To develop and maintain the project management methodology including document templates, identifying project phases, reporting for successful project delivery.
  • To be responsible for the delivery of projects aims and objectives as outlines in the relevant specifications for assigned projects.
  • To monitor project progress by tracking activity resolving problems publishing progress reports recommending actions.

  • Educated to degree level in a Computing discipline or equivalent
  • Over 7 years with BA experience in system development prefer in life insurance industry
  • Experience of system development management, prefer Agile

Knowledge and skill / Kin thc v k nng
  • Strong business analysis skills and business process engineering skills
  • Strong written and verbal communication skills enabling effective communication of complex technical issues to non - technical users at all levels of the Organization.
  • Excellent English skills (Speaking, Listening, Reading, and Writing)
  • Good working knowledge of Microsoft Office, Jira & Confluence
  • Team management and staff development
  • Project budget management and financial controls, Vendor management
  • Ability to manage relationships at various levels within the organization
  • Ability to influence and resolve conflict through timely and transparent communications.
  • Ability to effectively manage through change, whether a change in business requirements, business priorities, or in resources
  • Ability to assess and manage risks at a project level
  • Ability to work to deadlines and under pressure
  • Ability to manage teams on a day-to-day basis

Prudentialplc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people's wealth, help them grow their assets, and empower them to save for their goals. The business has more than 18 million life customers in Asia and Africa.Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York. We are proud to be included in the 2022 Bloomberg Gender Equality Index. The index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI . Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

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