BPO Management - Workforce Development, Shopee Xpress

Job Description



Job Description:

  • Build structured approach to vendors: KPI, quality management, pricing...
  • Base on forecast on BPO usage, build plan with vendors, ensure they can provide
  • Work closely with vendors and operations for urgent plan
  • Record, reconcile with vendors on headcount usage on weekly/monthly basis


Requirements:
  • Great communication skills both verbal & written
  • Be able to work cross function and at multi levels
  • Data & SOP driven
  • Experience in vendor/3PL management
  • Able to work with high pressure and tight deadline.

About
Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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