Job Description Operation- Greet and welcome guests at the main entrance
- Assist in driveway management
- Assist arriving and departing guests by opening and closing car and taxi doors
- Maintain a clean and tidy entrance and baggage room
- Ensure timely pick up and deliveries pertaining to baggage handling
- Provide information and/or assistance to guests as and when required
- Try to remember individual guest's names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service
- Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance
- Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff
- Alert Security or Duty Manager of suspicious looking person(s) / articles
Other Responsibilities- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Work Experience Knowledge and Experience. Secondary / High school education
. Good reading and oral proficiency in English language
. Ability to speak other languages and basic understanding of local languages will be an advantage
. No experience is required, training will be provided
Competencies. Good communication and customer contact skills
. Service oriented with an eye for details
. Ability to work effectively and contribute in a team
. Self-motivated and energetic
. Must be well-presented and professionally groomed at all times
Benefits - 5 working days and 2 days off per week.
- Attractive remuneration & service charge (when hotel opens) with 2 probationary months of full salary.
- Compulsory social insurance contribution and 24/7 accident insurance once employment confirmed.
- Uniform & Duty meal are provided.
- International Care & Benefit package such as bonus on public holidays and personal occasions of marriage, giving birth,..., annual health check, summer outing, yoga class, heartists activities, etc.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world.
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.