Associate, Account Management

Associate, Account Management

GrabTaxi Pte Ltd
2-5 years
Not Specified

Job Description

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the Team
Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.
Get to know the Role
  • Co-create Business Development plan and roadmap and ensure that this is synchronized with overall GrabMart strategic direction
  • Project manage various Business Development initiatives to ensure it meets company KPIs
  • Serve as a key member of the GrabMart team to drive growth

The Day-to-Day Activities
  • Develop business with the whole traditional and SME channels (key merchants & local hero chains) and responsible for daily account servicing enquiries of incoming and existing clients
  • Be the primary focal point and trusted advisor for our key merchants
  • Develop strategic account plans and processes to manage enterprise/corporate accounts efficiently and effectively
  • Drive revenues for GrabMart via prospecting new leads, annual client renewals, constant upselling of new GrabMart solutions
  • Delights customers by proactively assessing, clarifying, and validating customer needs on an ongoing basis
  • Update the management team on weekly progress

The Must-Haves
  • At least 2 years of experience in business roles. . Prior experience in key account, business development and merchandiser, or sales preferably e-commerce industry
  • Data driven mindset, able to plan and work with numbers
  • Detail oriented and comfortable with operational works.
  • Ambitious, self-driven and highly motivated individual who can work well in a start - up. Deep desire to excel and develop a career in account management
  • Strong communication skills in both Vietnamese & English.
  • Ability to effectively multiple clients, manage time, prioritize tasks and work within deadlines with little supervision
  • Good understanding of business organizations and their buying cycles is preferred.

Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.

Job Details

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Grab Holdings Inc., commonly known as Grab, is a Southeast Asian technology company. It is incorporated in the Cayman Islands and headquartered in Singapore and Indonesia. It is the developer of the Grab Superapp, which provides users with transportation, food delivery and digital payments services via a mobile app. Grab currently operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand and Vietnam. It is Southeast Asia's first decacorn,and the biggest technology startup in the region.

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