ASSOCIADO DE ANLISE DE DADOS (Customer Service/WFM)

0-2 years
5 months ago
Job Description

Job Description:

Responsvel por utilizar tcnicas avanadas de anlise de dados para extrair informaes valiosas do time de Customer Service de acordo com os dos dados gerados pelas interaes com os clientes.

. Capturar dados no Backend (DW)

. Criar procedures para o time de Anlise de Dados de Customer Service

. Criar dashboards em Data Studio e Power BI

. Criar relatrios em Gsheet e Excel

. Realizar a manuteno de relatrios pr-existentes

. Garantir a coerncia dos dados nos relatrios e dashboards.


Requirements:

Ensino superior cursando ou completo (Administrao de empresas, Matemtica, Estatstica ou reas exatas)

Excel Avanado

SQL Avanado

Ingls Bsico

JOB TYPE

Function

Skills

Sql
Data Studio
About
Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.