Assistant Manager, Learning & Development

Job Description

How far out of the box are you willing to step up At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.PURPOSE

The role is to implement the country program on people's learning & development.

  • Design & deliver relevant local corporate training programs (non-sales) to support business needs.
  • Engage closely with vendor to design & implement relevant internal training programs.
  • Support to execute local people development programs aligned with Group's direction and supportive of local people strategies
  • Support L&D Director to manage Learning Management System and optimize digital learning content which support talent development strategy.
  • Coordinate with staff/vendor to design & deliver digital learning content on LMS/media platform
  • Support L&D Director in L&D annual planning, planning & delivery and learning assessment.
  • Manage L&D database and report.
  • Support to plan & manage assigned budget.
  • Other tasks as assigned.

  • Bachelor degree
  • Passion for learning & development digital transformation.
  • Strong customer services mindset and adaptability to continuous changing environment.
  • Minimum 5 years of working experiences in internal corporate's learning and development.
  • Experience in manage Learning Management System (LMS) and digital learning content.
  • Experience in digital transformation at division level and corporate level.

  • Knowledge of training design & principles, including strong research skills.
  • Training need analysis skills
  • Instructional design skills: online and offline approach.
  • Facilitation skills (for staff level): online and offline approach.
  • Communication skills (both in English and Vietnamese)
  • Familiar with Learning Management System and database management.
  • Planning & execution skills.
  • Project management skills.




Who we are Established in 2013, FWD is the insurance business of investment group, Pacific Century Group. We currently serve over 5 million customers across pan Asia. In fact we're now one of the fastest-growing companies in one of the fastest-growing markets in the most dynamic region in the world. Find out more at Our vision FWD is a different kind of insurance company. Led by our customers. Driven by technology. And our vision is simple: to change the way people feel about insurance. So we offer a new kind of insurance. It's easier to understand, easier to buy, and easier to claim. This isn't the way insurance usually feels. But we're not your usual insurance company. Life at FWD We want you and your career to thrive with us. That's why we offer competitive benefits in a dynamic, fun and pro-active environment that nurtures fearless innovation. Our people Our teams come from a surprisingly wide variety of industries and backgrounds, because we place a high value on the different perspectives which having a truly diverse pool of talent and experience brings to the party. Our values - committed, innovative, proactive, open and caring - define who we are and what we do as we work together to bring our vision to life, every single day. We're always excited to hear from potential new colleagues who share our passion and vision, so if any of these descriptions sound like you then we'd love to talk to you. Challenger. Help us throw out the rule book and look at our industry through a different lens. Join us in our bold vision as we build a new kind of company for a new kind of customer. Champion. Be part of an organisation that believes in the value of trust. Because we know that each promise we keep turns into something far more powerful. Innovator. Here's to those who love to solve a problem - who see them as challenges rather than roadblocks. We guarantee that each and every new idea will not only stretch you but will also truly make a difference - to our customers as well as our industry. Caring for our communities At FWD we have a strong sense of responsibility and care for the communities in which we work. So we encourage our employees to be part of something bigger by giving back to their communities through our Community Care work - our corporate social responsibility programme. If you want to hear about other roles within FWD, follow us on LinkedIn

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